Matching Gifts FAQ

  1. What is a matching gift?
  2. How can I approach my donors about getting a matching gift?
  3. How do I know if a company will offer a matching gift for a donation?
  4. How does a donor apply for a matching gift?
  5. The matching gift company has a list of non-profit organizations to choose from; which name should I pick?
  6. What happens after my donor applies for a matching gift?
  7. How long will it take for the 3-Day to process a matching gift form and mail it back to the matching gift company?
  8. How long will it take for the matching gift company to cut a check for the matching gift?
  9. What will happen if a matching gift is not approved by a matching gift company?
  10. Where should I mail the matching gift form?
  11. Will a matching gift count toward the participant’s minimum fundraising goal?
  12. What should I do if I can't find my company in the matching gifts search?
  13. My donor applied for a match that has not shown up in my fundraising total, how can I check on the status of the match?

1. What is a matching gift?
A matching gift is a benefit offered by some employers to encourage charitable giving among their employees. Employer matching gift programs are a great way for your donors to double or, in some cases, triple their contribution to the fight against breast cancer.

2. How can I approach my donors about getting a matching gift?
Your donors may not be aware that their employer participates in a matching gift program. A great way to educate and encourage donors to utilize these programs is in your fundraising letter or email. Add a “P.S.” statement at the end of your letter such as, “Double the impact of your gift at no additional cost! Visit the Matching Gifts page on the 3-Day website to see if your gift can be matched through an employer matching gift program.” Let them know that in 2015 the Susan G. Komen 3-Day® brought in more than $800,000 for the cause through matching gifts alone!

3. How do I know if a company will offer a matching gift for a donation?
Visit the Matching Gifts page and search for the name of the company. If the company has matched for the Komen 3-Day in the past, it should appear in the search results. If you do not see the name of the company listed in our search tool, select the “new company” link on the Matching Gifts page and fill out the web form to request your company be added to the list. You will be contacted via email after we have confirmed whether the company does or does not match for the 3-Day®. Donors can also check with their Human Resources or Community Relations Departments to inquire about their internal process.

4. How does a donor apply for a matching gift?
To make a matching gift, first go to the Matching Gifts page and use our search tool to look up the name of a company. If the company is in our database, select it and you will see the specific instructions for that company’s matching gifts process. Different organizations have different requirements and procedures, so please look up each company individually.

If you do not see the name of the company listed in our search tool, select the “new company” link and fill out the web form to request your company be added to the list. You will be contacted via email after we have confirmed whether the company does or does not match for the 3-Day. Donors can also check with their Human Resources or Community Relations Departments to inquire about their internal process.

Important Tips:

  • Select the correct organization! 
    Susan G. Komen 3-Day
    55 E. Jackson Blvd., Suite 1010
    Chicago, IL 60604
    (You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.) 
  • Provide the participant information with their submission if possible
  • Submit the request as soon as possible to allow ample processing time so that the participant can receive credit before your event
  • Make copies of matching gift forms or have email confirmations forwarded to the participant 
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5. The matching gift company has a list of non-profit organizations to choose from; which name should I pick?
In order for a participant to receive credit for a matching gift, it is very important to choose “Susan G. Komen 3-Day” as the designated recipient. Even though the 3-Day is a Susan G. Komen® event, please do not choose “Susan G. Komen” generally, any Susan G. Komen affiliate, any Komen event other than the 3-Day (such as a Race for the Cure®), or any other charity as the designated organization. It is likely that Susan G. Komen and/or a local Komen affiliate will also be available options from which to choose but, in order for a participant to get credit, please choose the 3-Day event specifically.

The address listed on the company’s database for the Susan G. Komen 3-Day should be:
Susan G. Komen 3-Day
55 East Jackson Blvd, Suite 1010
Chicago, IL 60604
(You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.)

Please note that the address of the event changed in 2015 and companies will not have current Susan G. Komen 3-Day address listed in their matching gifts database unless a donor has already "nominated" the 3-Day this year for a matching gift. Nominating the Susan G. Komen 3-Day as a matching gift recipient with your company will then create a record for the 3-Day that all other donors will be able to select. Here is the correct info to submit with the nomination:

Susan G. Komen 3-Day
55 East Jackson Blvd, Suite 1010
Chicago, IL 60604
(You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.)
Tax ID # 75-1835298
Org website: The3Day.org

6. What happens after my donor applies for a matching gift?
There are three basic methods of submitting a matching gift request; paper matching gift forms, online forms, and non-traditional programs. The process for each method is listed below.

Paper Matching Gift Forms:
Paper matching gift forms are often available for printout through our search tool on the Matching Gifts page of the 3-Day website, or they can be obtained directly through your donor’s employer. The process for matching gift forms is as follows:

  • The donor fills out their portion of the matching gift form and mails it to the Susan G. Komen 3-Day office (55 E. Jackson Blvd., Suite 1010, Chicago, IL 60604) along with a copy of their donation receipt. (You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.) We recommend that you either have your donor forward the form to you for mailing so that you can make a copy of the form for your records, or have your donor make a copy for you before sending.
  • Once the form is received in the 3-Day office, it is filed by date and processed in the order it was received.
  • The 3-Day Matching Gifts Team will then fill out the organization’s portion confirming receipt of your donor’s contribution. If the 3-Day is eligible for matching under the company’s matching gift program guidelines, the matching funds will be posted to your fundraising account at the time it is processed by the 3-Day staff and the paperwork forwarded back to the company for review and payment.

Online Matching Gift Forms:
Online submission links are provided internally by the donor’s employer. The process for online forms is as follows:

  • The donor submits their matching gift request online through the link provided by their employer. There are many different Komen locations, affiliates, and events, so it is essential that they select the Susan G. Komen 3-Day at 55 E. Jackson Blvd., Suite 1010, Chicago, IL 60604 as the recipient organization in order for the funds to be received and credited to your fundraising account. (You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.) The donor should also make note of your name, Participant ID # and 3-Day event city if they are given the option to include a designation note.
  • Online Matching Gift Programs vary in their method of notification of these requests. Some programs send an automated email notification to the organization directly, while others direct the employee to send the notification via email themselves. The correct email address for this type of notification is: dsomers@event360.com.
  • The Matching Gifts Team will then login to our organization portal to confirm receipt of your donor’s contribution. Online requests are confirmed in the order received. Once the online request is confirmed by the 3-Day, it is submitted to the company for review and payment. The matching funds will be posted to your fundraising account at the time the 3-Day staff confirms the online request. 

Non-Traditional Programs:
Some employers partner with 3rd party companies such as Your Cause and Benevity to manage their Corporate Giving Programs. These programs allow employees to make both their contribution and matching gift requests to organizations through their employer, including payroll deduction donations. The process for this type of program is as follows:

  • The donor makes their contribution through payroll deduction, or via credit card through their employer’s online portal, and also applies for the match directly through their employer. This type of program does not require any confirmation from the 3-Day, as they distribute both the donation and matching funds to the organization directly.
  • The 3-Day has access to online reporting for funds distributed. The standard payout schedule for this type of program is 45 days after the month in which the donation/match request was made. Donations and matches are not paid out together.  
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7. How long will it take for the 3-Day to process a matching gift form and mail it back to the matching gift company?
Processing times will vary throughout the year depending upon the volume of requests we are receiving, but require a minimum of 4 weeks turn-around from the time a match is applied for to the time the request is processed by the 3-Day. Please be mindful of this timeframe, and have your matching gifts submitted well in advance of your event date to allow ample time for processing. Once the matching gift has been processed by the 3-Day, it will be posted on the My Progress page of the Participant Center, under Donation History. The donation type will be listed as “offline unconfirmed.” At this point, the amount of the matching gift will count towards the participant’s fundraising minimum, even though the actual funds from the matching gift company have not yet been received.

8. How long will it take for the matching gift company to cut a check for the matching gift?
If the matching company approves the matching gift, the company will send a check for the matching gift according to their company guidelines. Please contact the matching gift company directly to find out how often matching gift checks are cut and mailed, as it varies for each company.

9. What will happen if a matching gift is not approved by a matching gift company?
If a matching gift company does not approve a matching gift the company will contact either the donor or the 3-Day. If the 3-Day is contacted, we will pass the information on to the participant.

10. Where should I mail the matching gift form?
It should be mailed to:
Susan G. Komen 3-Day
55 East Jackson Blvd, Suite 1010
Chicago, IL 60604
(You may see a listing for the 3-Day with our old address of 820 W. Jackson Blvd. It is OK to select that option.)

We recommend that you make a copy of the matching gift form before mailing it.

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11. Will a matching gift count toward the participant’s minimum fundraising goal?
Yes. Once the matching gift form has been processed by the 3-Day, it will be posted to the participant’s fundraising account. At this point, the amount of the matching gift will count towards the participant’s fundraising minimum, even though the actual funds from the matching gift company have not yet been received. 

12. What should I do if I can't find my company in the matching gifts search?
If you didn't find a company in the list, it may be that the 3-Day is no longer eligible, the program has been temporarily suspended, or it is not in the database. Please fill out our new company verification form and we will do some further research on the company you requested. Please allow five days for a response.

13. My donor applied for a match that has not shown up in my fundraising total, how can I check on the status of the match?
Gather the following information and contact your 3-Day coach at 800-996-3Day to have them submit an inquiry to our Matching Gifts Team. IMPORTANT NOTE: Before contacting a coach about a missing matching gift, please allow 4 weeks from the time the request was submitted to allow the matching gift to post.

  • Donor name
  • Donation amount & date
  • Matching gift company
  • Amount of matching gift
  • Date matching gift request was submitted
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